Preferences Only necessary Accept all
Required fields are marked with an asterisk*
{"xsrfToken":"ea968790864ff2b824b6097306d168ddc074c916_lout","branding":{"id":"139","key":"nms","name":"Network Monitoring Systems","portalBaseUrl":"/servicedesk/customer/portal/139"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6bae37b2-ac1d-42f4-bfb6-1886d13e1ea4/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTQyZjY3My00NzA5LTQzY2QtYjg1MS04N2UwMDk5ZDBiNWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZiYWUzN2IyLWFjMWQtNDJmNC1iZmI2LTE4ODZkMTNlMWVhNCI6WyJyZWFkIl19LCJleHAiOjE3NzUwMTg5NTgsIm5iZiI6MTc3NTAxODM1OH0.cjIjsh_2TquQLpwx_ZgahuXsEcIY3a1Hph4issr0ATw&client=7a42f673-4709-43cd-b851-87e0099d0b5e&mode=fit","logoId":"6bae37b2-ac1d-42f4-bfb6-1886d13e1ea4","isLogoAvailable":true,"helpCenterTitle":"Welcome to Conexon Network Operations","sharedPortalName":"Conexon Network Operations","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Conexon Network Operations","sharedPortalName":"Conexon Network Operations","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3812df","helpCenterTitleColor":"#f4f4f8","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d2c8995b-f693-4b7e-b044-856fc9e73eb8/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTQyZjY3My00NzA5LTQzY2QtYjg1MS04N2UwMDk5ZDBiNWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQyYzg5OTViLWY2OTMtNGI3ZS1iMDQ0LTg1NmZjOWU3M2ViOCI6WyJyZWFkIl19LCJleHAiOjE3NzUwMTg5NTgsIm5iZiI6MTc3NTAxODM1OH0.PmFf8yY1BgERh_D8xr4_D6Use9lQrniDLH7eGMUNRGM&client=7a42f673-4709-43cd-b851-87e0099d0b5e&height=300&mode=fit","bannerMediaApiFileId":"d2c8995b-f693-4b7e-b044-856fc9e73eb8","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#e4e3e7","topBarTextColor":"#f4f4f8","hasTopBarBeenSplit":true},"portal":{"id":"139","key":"nms","projectId":10207,"serviceDeskId":139,"name":"Network Monitoring Systems","description":"<p>Welcome! You can raise a request for Network Monitoring Systems using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/139","reqTypes":[{"id":"1417","name":"NMS Event","descriptionHtml":"","callToAction":"NMS Event","introHtml":"<p>Network Monitoring Event (Alert/Alarm)</p>","icon":10511,"iconUrl":"https://noc.support.conexon.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[361],"key":""}],"reqGroups":[{"id":361,"name":"General"}],"orderMapping":{"361":[1417]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":139,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CNMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTQyZjY3My00NzA5LTQzY2QtYjg1MS04N2UwMDk5ZDBiNWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzUwMTk1NTgsIm5iZiI6MTc3NTAxODM1OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.q0WywIlnIvTy9rnt0DOnOP81WQHxiye-qkf3DOcaJ3Q","targetCollection":"upload-project-10207","endpointUrl":"https://api.media.atlassian.com","clientId":"7a42f673-4709-43cd-b851-87e0099d0b5e","tokenDurationInMins":20}},"reqCreate":{"id":1417,"projectId":10207,"issueType":{"id":"10090","name":"Alert Event"},"form":{"name":"NMS Event","descriptionHtml":"","callToAction":"NMS Event","intro":"<p>Network Monitoring Event (Alert/Alarm)</p>","instructions":"","icon":10511,"iconUrl":"https://noc.support.conexon.us/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/139/create/1417","requestValidateBaseUrl":"/servicedesk/customer/portal/139/validate/1417","calendarParams":{"firstDay":0,"date":"2026-03-31T23:39:18-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3YTQyZjY3My00NzA5LTQzY2QtYjg1MS04N2UwMDk5ZDBiNWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzUwMTk1NTgsIm5iZiI6MTc3NTAxODM1OCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.q0WywIlnIvTy9rnt0DOnOP81WQHxiye-qkf3DOcaJ3Q","targetCollection":"upload-project-10207","endpointUrl":"https://api.media.atlassian.com","clientId":"7a42f673-4709-43cd-b851-87e0099d0b5e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/139?xdm_e=https%3A%2F%2Fnoc.support.conexon.us&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIzYzE3MjhiNmNlY2RhYTI0ZTg3YWY5YTJmZTUzMWFlOWUwZGFjOWI1NWQ1OTVkYmY4NDY0ODMyNzdlYzZlYzQxIiwiaXNzIjoiZjcxNWFiODMtYjM0Ni0zOTM3LThjYjctNDM3NTI5OTA3ZDQ2IiwiY29udGV4dCI6e30sImV4cCI6MTc3NTAxOTI1OCwiaWF0IjoxNzc1MDE4MzU4fQ.RML3kNo0EEsaC1ZrlpJooozq1FCNPm4h9UzBBejICXg\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImY3MTVhYjgzLWIzNDYtMzkzNy04Y2I3LTQzNzUyOTkwN2Q0NiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL25ldG9wcy5qaXJhLmNvbmV4b24udXMiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL25vYy5zdXBwb3J0LmNvbmV4b24udXMifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkNOTVMiLCJpZCI6IjEwMjA3In19fSwiZXhwIjoxNzc1MDE5MjU4LCJpYXQiOjE3NzUwMTgzNTh9.axQsNL8oGGedLRbFq-IZhm-otDhFJbQ7FXaXQRvTUNQ\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://netops.jira.conexon.us\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://noc.support.conexon.us\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CNMS\\\",\\\"id\\\":\\\"10207\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CNMS\\\",\\\"project.id\\\":\\\"10207\\\",\\\"servicedesk.serviceDeskId\\\":\\\"139\\\",\\\"servicedesk.requestTypeId\\\":\\\"1417\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://noc.support.conexon.us\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=conexon","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ea968790864ff2b824b6097306d168ddc074c916_lout","baseUrl":"https://noc.support.conexon.us/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://netops.jira.conexon.us","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7a42f673-4709-43cd-b851-87e0099d0b5e","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1ce80de9f07d4fb181c83205a8f60622","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://conexon.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}