Conexon

Welcome to Conexon NOC

NOC Requests

Choose the appropriate portal below to submit requests to the NOC

Topics

  1. Conexon Network Change Advisory Board
    1. Conexon Network Change Advisory Board
  2. iGlass
    1. iGlass FAQ

Featured portals

  1. Conexon Network Operations Center

    Welcome! You can raise a request for Conexon Network Operations Center using the options provided.

Suggested forms

  • Call Center - Network QoS Escalation in Conexon Network Operations Center

    Network Related Subscriber service Issues, Not Out of Service (OOS)

  • Request a change in Conexon Network Operations Center

    For example, physical connection relocations, hardware/software upgrades, reconfigurations, etc.

  • Call Center - Incident Escalation in Conexon Network Operations Center

    Call Center inbound calls are spiking, someone has reported plant damage, or multiple customers are out of service and related to an upstream network issue.

  • Request a post-incident review in Conexon Network Operations Center

    Document and share learnings from an incident so that it doesn't happen again

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